1-Year Limited Warranty
Lumanoi Interactive Light Sculpture
Thank you for purchasing a Lumanoi interactive light sculpture (the Product). We are committed to ensuring satisfaction with this product. This document outlines the terms and conditions of the 1-Year Limited Warranty.
Coverage This warranty covers defects in materials and workmanship in the Lumanoi interactive light sculpture under normal use and conditions for a period of one (1) year from the date it was shipped to the original purchaser.
What is Covered
Manufacturing defects in the frame, electronics, and touch controls.
Defects in LEDs or other light components resulting in malfunction or failure.
Issues related to the craftsmanship of the sculpture that impair functionality or appearance when properly installed.
What is Not Covered
Damage caused by misuse, abuse, neglect, or improper installation.
Damage resulting from accidents, natural disasters, or environmental conditions (e.g., water damage or extreme heat).
Damage directly caused by unauthorized modifications, repairs, or alterations.
Damage directly caused by the use of a non-supported power supply.
Normal wear and tear, including minor cosmetic imperfections that do not affect functionality.
Usage of the product outdoors.
Anything not included with the product.
Seek Support If you encounter any issues with your Lumanoi interactive light sculpture, please contact us at support@voria.com or call +1-541-488-0426. Whether or not you believe the issue is covered by the warranty, we encourage you to reach out so we can assist in identifying the problem and exploring possible solutions, including initiating a warranty claim or offering repair options. Voria Labs is dedicated to ensuring you are satisfied with your product.
At our discretion, the defective product may be repaired or replaced. In some cases, specific replacement parts may be mailed to the customer for self-installation, and defective parts must be returned to Voria Labs. Voria Labs will cover shipping costs both ways for warranty service within six (6) months from the date shipped. After this period, the customer is responsible for shipping costs.
Warranty on Repairs and Replacement Parts All repairs and replacement parts provided under this warranty are warrantied for the remainder of the original warranty period or thirty (30) days from the date of repair or replacement, whichever is longer.
Exclusions and Limitations
This warranty is non-transferable, but if the product was purchased as a gift, the recipient may claim warranty coverage.
Our liability is limited to the repair, replacement, or refund of the defective product. Voria Labs shall not be liable for incidental, consequential, or special damages arising from the use or inability to use the product.
This warranty gives specific legal rights, and other rights may vary by state or country.
Voria Labs does not warrant that the operation of the product will meet specific needs or requirements, or that it will be uninterrupted or error-free.
Return Shipping If warranty service requires the return of the product or specific parts, Voria Labs will cover the shipping costs within six (6) months of the date of purchase. After this period, customers are responsible for shipping costs to and from the service center.
Contact Information For warranty claims, questions, or technical support, please use the following contact details:
Email: support@voria.com
Phone: +1-541-488-0426
Website: lumanoi.com
Thank you for purchasing Lumanoi. We hope this interactive light sculpture brings years of joy and relaxation.